Registration

Registration for a Hebrew Connect course must be submitted using the designated links on the
Hebrew Connect site and payment in full is due with registration. First time Hebrew Connect students will be required to take a placement test prior to registration.

Starting Course

After registration to a course, Hebrew Connect will send a confirmation regarding commencement of the course and other relevant details regarding the specific course (including links for online courses). This information will usually include a class schedule and workbook to be printed out. All course materials may be used only for your personal learning.

Course Fees

The fees for Hebrew Connect’s different courses are as follows (subject to any discounts offered by Hebrew Connect from time to time):

For Immigrants (Olim) only: the Course Fee is 2900 NIS per Course.

For non-Immigrants the Course Fee is 2700 NIS per Course.

For Medical Ulpan the Course Fee is 9,000 NIS per Course.
For Hebrew Connect Fast & Easy: 1025 NIS per course

The fees payable are the NIS amounts set forth above or the USD equivalent based on the Bank of Israel exchange rate on the day of course payment.

To be considered an Immigrant (Oleh) you must be planning to make aliya within a year of the course start date. The Immigrant discount (lower course fee) shall only be available for your first Hebrew Connect course.

Cancellation and Refunds

Where there are good reasons to do so (including when the minimum number of course participants is not met), Hebrew Connect may cancel your course and will make every reasonable effort to give you as much notice of cancellation as possible. In such case, Hebrew Connect will refund all fees paid by you and will endeavor to offer a transfer to another course as an alternative, subject to payment or refund of any difference in purchase price. Hebrew Connect’s liability when it cancels a course will be limited to a refund of any fees or charges paid for the cancelled course. For partial cancellation of a course, such refunds will be made on a proportionate basis.

You have the right to cancel your course registration by sending written notice to Hebrew Connect up to 72 hours before the course commencement and will receive a full refund (less a 100 ILS administration fee). If you cancel less than 72 hours before the course if due to commence or withdraw from the course after its commencement, no refund will be provided, other than in extenuating circumstances as set forth below. To cancel your registration please inform us by emailing [email protected].

If you withdraw during the first week of a course due to extenuating circumstances (medical emergency, family emergency), you should notify Hebrew Connect and your case will be considered by NBN Connect management. In such case, you will be able to use the remaining course credit for an upcoming course
(within 3 months) of the same or similar level, subject to availability in the given course.

If you are unsatisfied with the teacher or teaching method, you are encouraged to promptly inform Hebrew Connect, who will seek to address this.

In the event of cancellation by Hebrew Connect, depending on the relevant course, you may be offered the option (instead of a refund) to convert your payment into other Hebrew learning options offered by Hebrew Connect or apply your payment to an equivalent course whose start date begins within 6 months from the start date of the canceled course.

Attendance and Punctuality

Regular attendance is vital in order to make progress with a course and course teachers should be notified of any absence from class, preferably by email. Participants are expected to arrive on time for their course classes and actively participate. In the case of live online instruction, participants are required to have cameras and microphones available.

If a class needs to be postponed due to the teacher’s unavailability, all students will be promptly informed, and the canceled class will be rescheduled. The cancelled classes can be rescheduled either in the period of the current course duration or in the week following the last class of the given course in the same day and time slot when the course takes place.

You understand and agree that progress in learning the language also depends on yourself and the time you dedicate to improving the language and you will therefore not have any claim against Hebrew Connect regarding the level you achieve after the Course. Hebrew Connect reserves the right to remove any student from a course whose behavior is inappropriate or disrupts the learning environment.

Liability

NBN Connect courses are delivered and administered entirely by independent third-party service providers (each a “Course Provider”) who are solely responsible for curriculum, syllabus, and teaching methodology, instructors and teaching staff, schedules, class formats, and session times, teaching materials, homework, and assessments, placement tests and level requirements, and certificates of completion.

To the maximum extent permitted by law: (i) our total liability for any claim relating to the course is limited to the amount of fees you paid to us for that course, and we are not liable for indirect or consequential damages (including travel costs, loss of income, or expectations regarding learning results); (ii) we are not liable for: the content or quality of instruction the teaching methods or learning outcomes, the actions or omissions of the Course Provider or its instructors. You acknowledge that your sole recourse relating to the delivery or academic quality of the course is against the Course Provider.

Personal data

We will collect and use your information about you in accordance with Nefesh B’Nefesh’s privacy policy. Your information is also being provided to the Course Provider as necessary for administering the course. The Course Provider may maintain its own privacy policies and practices.

Private/unauthorized recording by students of any online teaching sessions (e.g. through MS Teams, Zoom or other platforms) is strictly forbidden.

Course teacher’s may record their online sessions in order to enhance learning, allow catch up/revision and support efficient feedback. The recording will only be available to other students and the teaching staff for a limited time.

Governing law and sole jurisdiction

Your contract with Hebrew Connect and any dispute arising from it (including non-contractual disputes) shall be governed by the laws of the State of Israel and shall be subject to the exclusive jurisdiction in Jerusalem.

Learning Hebrew is critical to the success of your absorption in Israel. Once again we would like to inform you that when you arrive in Israel you will receive a voucher for learning Hebrew free of charge. Registration to a Hebrew Connect course will not compromise this entitlement. We congratulate you on joining Hebrew Connect and wish you great success in learning Hebrew.

Additional Term applicable to the Fast & Easy Course

Payment and use of Discount Code

Enrolment in the NBN Hebrew Connect – Fast & Easy course and access to course material is subject to full payment of the applicable course fee. Moreover, full payment is a material and mandatory precondition to the lawful use of any discount code. Any such discount code sent to you by NBN Connect: (a) is for your personal use only and may not be transferred, assigned, copied, distributed, published, or shared with any third party; and (b) may not be used for any purpose other than lawful enrolment in the Fast & Easy Course following full payment. In the event that you breach this term or any other term herein, then in addition to all remedies available at law, NBN Connect shall be entitled to cancel your enrolment and block your access to the Fast & Easy course material.