U.S Citizen Services in Israel

Special Wartime Updates

A message for U.S. Citizens from the U.S. Embassy (Nov 28, 2023): 

Since the Hamas attack on Israel on October 7, we have provided assistance to many U.S. citizens who sought to leave Israel, the West Bank, and Gaza, including those who needed urgent passport assistance. While new routine appointments were not released in the first few weeks following October 7, we have resumed releasing regular passport and CRBA appointments and emergency CRBA appointments at both U.S. Embassy Jerusalem and Branch Office Tel Aviv.

Emergency Passports – no appointment needed!

Since October 7, we have offered daily walk-in times to get an emergency passport without an appointment.  We plan to continue this service Monday-Friday, except holidays, from 8am to 8:30am for those who have immediate travel to the United States planned and need to apply in-person for an emergency, limited-validity passport using a D-11 application.  No appointment is necessary. Eligible U.S. citizens who bring their completed passport application and photos to Embassy Jerusalem or Embassy Branch Office Tel Aviv during that time will get an emergency passport with a purple cover, valid for less than one year.  Emergency passports are not valid for ten years and individuals who receive emergency passports must apply to exchange them for full validity ten-year passports within one year.  There will be no exceptions; no full-validity ten-year passports will be issued via this walk-in service.  Emergency passports will be available for pick up the same day at noon.  It is important to note that newborns cannot receive a Consular Report of Birth Abroad via this walk-in service; they will only receive the emergency passport.

If your current passport is valid for 10 years (and is still valid or expired less than five years ago), you are not eligible for an in-person appointment or the walk-in service for an emergency passport.  The fastest way to seek an emergency passport is to drop your complete DS-82 application in the drop box (https://il.usembassy.gov/u-s-citizen-services/passport-services/american-citizen-services-drop-box/) at Embassy Jerusalem or Embassy Branch Office Tel Aviv.  At the drop box, you will find a cover sheet where you can mark that you have urgent travel.  We will contact you when your emergency passport is ready for pick up.

All other services are by appointment – Use our free system!

We have resumed releasing passport, CRBA, and notary appointments in our appointment system on a regular basis.  Please do not pay any sums of money to third parties – our appointments are and have always been free (repeat, free).  There are no vendors associated with the U.S. Embassy, and you do not need them to make appointments or fill out forms. We urge you to make appointments yourself.

Appointments for passports, Consular Reports of Birth Abroad (CRBAs), and notarial services are released every Wednesday at 3:00 PM for the following week. The appointment system can be accessed here or by using the QR code below.  When you make an appointment, you will receive an email that your appointment has been scheduled.  Inside that email is a link to confirm the appointment.  You must confirm your appointment the same day the appointment is made, or it will be canceled the following workday.

Strollers Are Temporarily Prohibited

We regret any inconvenience, but due to space constraints, beginning on December 4, 2023, strollers will no longer be allowed inside the waiting rooms at Embassy Tel Aviv or Embassy Branch Office Tel Aviv.  At Embassy Jerusalem, you may leave your stroller in the courtyard.  In Tel Aviv, strollers cannot be left unattended outside the building; they must be left at home, in a vehicle, or at one of the businesses around the Branch Office.  We apologize for the inconvenience.  Car seats are permitted inside both locations.

Last updated *Nov 30, 2023*