If you are unsatisfied with your Kupat Cholim (Health Plan) or feel that you can be better serviced by a different Kupah, you may switch to a new Kupah at any time.

Due to recent regulation change, an Oleh can now change their initial Kupat Cholim selection within 14 days of their Aliyah date. This can be done in the post office.

Beyond the first 14 days of your Aliyah, you can switch your Kupat Cholim online through the Bituach Leumi website. Please note that the service is only available in Hebrew. The service is available at this link . From the home page, choose the option Bakasha l’rishum/Maavar l’kupat cholim  (the green rectangle on the bottom right).  

You will need to click the starred options as pictured below: 

1. I am interested in my previous health fund forwarding my seniority in the higher tier plan so I continue in that level in the new health fund. (if you prefer to only have basic insurance then choose the next option instead).
2. I confirm that I read the Ministry of Health clarifications about keeping my rights (regarding the higher tier plan moving with you if you so choose, and waiting period for services if you did not previously have a higher tier/did not choose to move with it).
3. I declare that I am making this switch on my own and not through any other body, including a kupat cholim representative.

Click the green next button.

On this page you will choose what you wish to do:

1. To switch to a different health fund (self)
2. To switch myself and my children to a different health fund
3. To switch my children to my health fund
4. To switch a baby born in the last six months to my health fund without needing to wait for the next change period

Then choose to which health fund you wish to switch from the drop down box, and click the green “next” button.

Personal Details Page:

Alternatively, you can change your Kupah at the post office by following the steps below:

1. 1. Go to any post office branch with your Teudat Zehut and complete a Tofes Maavar (transfer form). You will be required to pay a nominal fee.
   2. Take the transfer form to the administrative offices of the new Kupat Cholim. Your registration will only go into effect based on the dates listed in the chart below. Once the registration goes into effect, you will receive a new magnetic card and will have the opportunity to join your new Kupah’s supplementary and long-term insurance plans.
   3. Request your Tik Refui (medical file) from your old Kupah to be transferred to the new health plan. You may want to check that the transfer has been completed.
   4. You may cancel your application to switch your Kupat Cholim at the post office, up to ten days before the change date.

Please note that switching your Kupat Cholim is not an immediate process. There is a waiting period before the transfer takes effect – please see the chart below. During the waiting period, your old Kupat Cholim is required to provide you with the services you need.

 

 

Last Updated January 20, 2025