Many government offices and public entities accept clients by appointment only. Below you will find a number of guides to help you create appointments for all government offices easily and efficiently.
*Note that certain types of appointments for various government offices cannot be made through an automatic online appointment system, rather need to be made by email or through a designated form. Those are illustrated below as well
In Israel appointments are scheduled online via MyVisit or GoVisit, based on the government office needed.
The Ministries that you can schedule appointments for through MyVisit include:
- Misrad Haklita (Ministry of Aliyah and Integration)
- The Israel Postal service
- Rental Assistance companies
- Rabbinical Courts
- Water Companies
- Municipalities and many more
The Ministries that you can schedule appointments for through GoVisit include:
- The Population and Immigration Authority – רשות האוכלוסין וההגירה
- The Ministry of Transportation
Some of the offices that offer scheduling online appointments may not require appointments at this time, although having an appointment will shorten your wait upon arrival as those with appointments are serviced before walk-ins.
For the purpose of this guide we have chosen to walk you through scheduling appointments with 4 government offices.
The system is similar for all offices. Follow the steps illustrated below and remember we are happy to walk you through this process if you are unable to complete it on your own.
For assistance in navigating the MyVisit or GoVisit websites to schedule appointments, call NBN Answers *3680 or email [email protected].
Guides for scheduling appointments through MyVisit/GoVisit:
In this guide you will go through all the steps necessary in order to schedule an appointment with the Population and Immigration Authority.
The system is similar for all offices. Follow the steps below and remember we are happy to walk you through this process if you are unable to complete it on your own.
For assistance in navigating the GoVisit website to schedule appointments, call NBN Answers *3680 or email [email protected].
- Go to GoVisit
- Select the English option on the top left to change the page to English.
3. Click on the button in the bottom called Population and Immigration Authority
4. Choose the type of appointment you want
5. Click continue
6. Log in by providing your phone number, and select on the bottom how you would like to receive the code – either by SMS, or phone call.
7. Type in the verification code that you received to your phone
8. Type in your Teudat Zehut number
9. Select a location either by availability (next available appointment) or location.
10. Once you have found the location of your choice, click on it and then on the ‘next’ button below. Then, select an appointment day and time.
11. Mazal tov! You have successfully scheduled your appointment. You should receive a confirmation SMS from GoVisit containing the appointment details.
First appointments with Misrad Haklita generally cannot be made via MyVisit. See the guide below Misrad Haklita – First appointment for more information.
After your initial registration with Misrad Haklita you will be able to schedule appointments for Misrad Haklita through the website or app.
- Go to MyVisit
- Select the box on the bottom right with the colorful Magen David star that looks like the following image.
3. Type your Teudat Zehut (Israeli ID) number and click Continue.
- Type your cellphone number, then click Continue.
You must use an Israeli cellphone number that receives SMS messages.
- Next, you will select the purpose of your visit from the options below.
- The system will automatically select the office closest to the address that appears on your Teudat Zehut. (This address can be updated at Misrad Hapnim, or online using your gov.il account.)
- Select the date and time of your appointment and confirm.
- Finally, click on קבע פגישה (set appointment).
- Finally, click on קבע פגישה (set appointment)
- Mazal tov! You have successfully scheduled your appointment. You should receive a confirmation SMS from MyVisit containing the appointment details.
- Go to GoVisit
- Select the English option on the top left to change the page to English.
3. Select the option on the bottom called Ministry of Transport and Road Safety.
4. Scroll down until you find the option marked in the screenshot below.
5. If you have already completed the first two steps of driver’s license conversion (online application form and optician), click Continue. If you have not yet completed these steps, see here.
6. Log in by providing your phone number, and select on the bottom how you would like to receive the code – either by SMS, or phone call.
7. Once you have provided the code sent to your phone, input your Teudat Zehut number.
8. Search for your city or a city close to you to find a branch.
9. Select a day and time for your appointment
Mazal tov! You have successfully scheduled your appointment!
- Go to https://myvisit.com/#!/home/provider/11
- Select the red box on the second row in the middle that looks like the following image.
3. Choose the branch nearest to you.
4. Next, choose אנשב כל (general service):
5. Enter your cell phone number and click continue:
6. Lastly, enter your preferred date/time for the appointment:
7. The next screen will show you your appointment details, and you will then click “Create Appointment”.
8. Mazal tov! You have successfully scheduled your appointment. You should receive a confirmation SMS from MyVisit containing the appointment details.
In addition you will see the following screen which summarizes and approves the appointment details.
Guides for scheduling appointments that cannot be done through MyVisit:
This guide will walk you through the process for scheduling an appointment with the Visa department at the Population and Immigration Authority. This service is not available at every branch of the Population and Immigration Authority. To see a list of the branches with Visa services click here.
There are two ways to request an appointment with the Visa department at your nearest Population and Immigration Authority. The first is by filling out an online application, available on their website. The second is to send an email to the branch itself. We strongly recommend trying both methods simultaneously as different branches prefer different methods of communication.
In order to make an appointment as a former A1, schedule an appointment with the Visa – Ashrot (אשרות) department of the Population and Immigration Authority (רשות האוכלוסין וההגירה) by following the steps below.
For assistance in navigating the website to schedule appointments, call NBN Answers *3680 or email [email protected].
To request an appointment through the online application:
- Click the following: The Population and Immigration Authority Branches page.
This is what you will see:
2. Click the city of your choice
3. Once you have chosen your city, more text will drop down. Now, click the blue button that says “לפרטים נוספים”
4. Then, click on “אשרות, מעמד ואזרחות”:
5. Then you will see these two options drop down→ click on “להזמנת תור לאשרות”:
6. You will then be taken to the following page to schedule your appointment. Click on “להגשת בקשה”:
7. Fill in your personal information and press the button on the bottom left marked “לשלב הבא”
8. Fill in the rest of the information and click “שלח”
You have now completed your request for an appointment with the Visa department at Misrad Hapnim! Look out for a response email or SMS to complete scheduling this appointment.
To request an appointment by emailing your local branch:
Follow steps 1-4 as listed above.
When you arrive at the following page, you will find your branch’s email address, as highlighted below. Send an email to this email address requesting an appointment.
First appointments with Misrad Haklita generally cannot be made via MyVisit because the system will not yet recognize your Teudat Zehut number. After your first meeting with Misrad Haklita, subsequent appointments may be made through MyVisit using the guide above.
You will need to email your local Misrad Haklita branch in order to schedule your first appointment. Click here to see the list of Misrad Haklita branches. Make sure that the branch you are emailing reflects your official address as it is written on the Sefach (addendum) on your Teudat Zehut.
* Last updated on August 14, 2023 *
