Upon completion of the application process for your new Biometric Teudat Zehut at the Population and Immigration Authority, you will receive a paper with your personal code, password and tracking number. When your new Biometric Teudat Zehut is ready, you will receive a text message with delivery details. Your document will be either hand delivered to you via a courier, or sent to your local post office or shop with a package pick up service.

Below is the full rundown regarding the process of receiving and activating your new Biometric Teudat Zehut.

Personal code and passwords page

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Upon completion of the application process you will receive a document which includes your personal code and passwords.

The Personal code will be used as identification for the courier upon receiving your Teudat Zehut. This code will also be sent to you via SMS for your use. This code is used to ensure the Teudat Zehut will be delivered only to you.

The Personal passwords will be used in order to access and use services on the government website www.gov.il or via the automated machines in the branches of the Population & Immigration Authority (Reshut HaOchlusin V’Hahagira).

Delivery of the Teudat Zehut into your possession

Your Teudat Zehut will be either hand delivered to you via a courier, or sent to your local post office or shop with a package pick up service.

Upon delivery or pick up you will be asked you to:

  • Identify yourself by presenting a Teudat Zehut, Passport, Driver’s License, Army Officer card*.
  • Present the Personal Code presented on the Passwords document in the SMS you have received.

The courier or clerk will verify your Personal Code prior to handing over the Teudat Zehut.

Please Note: Without presenting your Personal Code, the Teudat Zehut will not be delivered.

A Teudat Zehut that is not picked up within 15 days will be returned to the Population & Immigration Authority branch in which you applied. You may then pick it up there, showing your ID and personal code.

Activation of your Teudat Zehut

As of July 2024, there is no need to activate your Teudat Zehut.  Once your document is released to you it will trigger it’s activation automatically.

Upon receipt of the new Teudat Zehut, you must shred your temporary Teudat Zehut. It is recommended that you don’t dispose of it while it is whole.

* Upon delivery of a first Teudat Zehut for an applicant under 18 years old, you must present to the courier the Teudat Zehut and Sefach (Addendum) of a parent on which the name of the applicant is presented.

You may find additional information in the Population & Immigration Authority’s website www.piba.gov.il or via their service and information center *3450.

* Last updated on August 1, 2024 *

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