Coronavirus Information

Nefesh B’Nefesh follows the guidelines and recommendations of the Ministry of Health; We are so excited to be in our new campus which is now open to visitors. Our new address is Yitzchak Rabin 10, Yerushalayim.
In order to coordinate a visit, our staff can be reached via:

+972 50-548-7770 or +1 (551) 800-5414

Lone Soldiers hotline 24/7 – *6563

Updated Coronavirus Rules and Regulations

Additional Resources

Below you will find additional resources, useful information and links to online services.

As of November 1st 2021 the government has implemented a new set of regulations for Entry to Israel.

Unfortunately there is no clear regulation regarding the entry of Olim to Israel and we are working with senior government officials to clarify this information and make sure it is clear and publicly publicized.

  • For information regarding Israeli Citizens entering Israel, see here.
  • For information regarding Tourist entering Israel, see here.

The most recent entry and Bidud (isolation) regulations can be found here.

For the process of home Bidud and information on being released from Bidud, see here.

Check out Jay’s super helpful video guide to shopping online, here.


Shufersal –
Rami Levy –
Yesh Online –

– Ichud Hatzallah has partnered with Lev Echad, (a National community crisis aid organization has volunteers throughout the country) to assist with food and medication delivery. There are English speakers to assist. Call – 1221.


Super Pharm –
Be (Shufersal) –

Below is a list of resources for Seniors.

MirshamimPrescription online order delivery service.

Dor L’Dor – Dor L’Dor has volunteers to do shopping and get medicines in Beer Sheva, Lod, Tel Aviv and Jerusalem.
Call *3284 – If you don’t speak Hebrew, ask for someone who speaks English.

Emunah and Machon Be’er Emunah – Telephone Corona counselling service for seniors and their families. Also in English
Sunday – Thursday
4:00 pm – 6:00 pm
7:30 pm – 9:30 pm

Get Help Israel – Mental Health Services (Not free)

Live Tutorial Classes on Remote Video Calls – Stay virtually close to the family while physically distanced.
The Jerusalem municipality has set up a volunteer service in many languages, to teach seniors how to use video conferencing and virtual meeting platforms.

For more info and registration, click here.

Government Office Availability

A variety of government services are available online at, in order to use these services you must open a online account.

For a guide on how to open an online account, go here.
For a list of other government services available online without a account, click here.

Many Bituach Leumi services are available online, here.

For assistance with opening an online Bituach Leumi account, see a translated guide here.

For more information and Corona updates from Bituach Leumi, visit their Corona updates page, here.

Service is by appointment only. Appointments are available on

For assistance with scheduling appointments check out our guide to Scheduling Appointments for Government Offices.

For the purpose of address change services or citizenship certificates (ID card appendix, registration summary, birth certificate, death certificate or certificate attesting to citizenship) you can browse the authority’s website or arrive without an appointment.

Those who are in quarantine will be able to receive service only at the end of their isolation period.

Making a Government Account

Misrad Hapnim Forms

Policy of entry into Israel during the Coronavirus period

In person service is available by appointment only. Misrad Harishui no longer offers phone appointments. When scheduling appointments for in person service, make sure to choose the option for פעולות רישוי לרכב ולנהג-שירות בסניף.
For help making a MyVisit appointment, follow our
translated guide.

For more information and updates from Misrad Harishui, visit their Corona updates page, here. (Hebrew only, use the google translate function to see the information in English)

Misrad Haklita services are available by appointment only.

For an initial Misrad Haklita appointment to apply for your benefits and a Teudat Oleh, email (or call) your regional branch of Misrad Haklita.

For any follow up appointments, schedule an appointment on MyVisit here. For help making a MyVisit appointment, follow our translated guide.

Misrad Haklita has provided their regional phone numbers and email addresses on a series of Facebook posts for Olim to know how to reach them during this time.
Email Addresses
Phone Numbers

For more information and updates from Misrad Haklita, visit their Corona updates page, here.

Due to concerns about the rise in domestic violence at this time, the Israeli Department of Justice has a readied a battery of attorneys available to deal with any petition on matters of domestic violence, including representation for restraining orders and orders of protection.

The service is provided in all Magistrates and Family Courts around the country.

To receive the service: You must arrive at the courts during their operating hours; Fill out an application for a protection order; Then, contact the special hotline by telephone to examine your eligibility to receive representation: 073-3927747 / 48/49/50 After receiving the call, your eligibility for representation will be assessed; If you are eligible, a lawyer can be appointed to appear in court on your behalf within a very short time.
For more info, see here.

In emergency situations, please call the police by dialing 100 or call the Ministry of Welfare’s 24-hour hotline at 118.

Frequently Asked Questions

For an accurate answer regarding Aliyah processing, contact your Aliyah advisor as it depends on many factors.

You must also consider the regulations regarding Corona hotel quarantine. See the next question for more info.

Check out our Aliyah Process Updates for the most up-to-date info on the Aliyah process.

For official Ministry of Health info, see here.

For our page on Corona testing and release from Bidud, see here.

See above in the Info for People Entering Israel tab.

Call 101 Magen David Adom and they will instruct you.

In order to be eligible for Unemployment after working in a Vital Work (Muadefet) job you must have worked for 6 months at least. The remaining 6 months of employment required to be eligible for Unemployment are taken from your active service.

For more info, see here.


Ministry of Health hotline *5400

MDA Corona hotline 101

Ichud Hatzallah 1221

Yedidim – 053-313-1310 Road side and medication transfer assistance

Ministry of Education hotline for professional emotional support for children in quarantine: 1-800-250-025

Eran – Corona Hotline for emotional support for adults  1201 ext.6

Pikud Haoref (Homefront Command)

Maccabi Website
*3555 24/7


Meuhedet Website
Meuhedet WhatsApp hotline
+972 50-669-7489

Meuhedet online chat


Clalit Website


Leumit Website
You can video chat with your doctor via the Leumit app