Overview

A leading banking institution is seeking a highly professional and service-oriented Client Service Representative to join its International Department, supporting global clients with their banking needs.

This role is ideal for candidates with native-level English, strong business acumen, and a passion for delivering exceptional client experiences in a fast-paced financial environment.

Key Responsibilities:

– Serve as the primary point of contact for international clients.
– Provide high-quality service and support across a range of banking products and services.
– Handle client inquiries, account-related requests, and operational processes efficiently and accurately.
– Coordinate with internal departments to ensure seamless execution of client needs.
– Maintain ongoing communication with clients to ensure satisfaction and trust.
– Ensure compliance with banking regulations and internal procedures.

Qualifications:

– Native-level English – mandatory.
– Strong client service orientation with excellent communication skills.
– Business-minded approach with the ability to understand client needs in an international context.
– High level of accuracy, organization, and attention to detail.
– Ability to work in a structured, regulated, and fast-paced environment.
– Experience in banking, financial services, or customer support – an advantage.
– Academic degree – an advantage.

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