Overview

This is an NBN Connect role on behalf of another organization.

We’re looking for a detail-oriented and systems-driven Sales Operations Manager professional to optimize, scale, and automate our go-to-market engine. This role is central to aligning marketing, sales, and customer success.

Key Responsibilities:

• Own and manage Sales, Marketing, and Service Hubs 
• Design, build, and maintain automation workflows to improve efficiency and reduce manual work
• Optimize lead lifecycle management, from acquisition through conversion and retention
• Ensure data integrity, governance, and consistent reporting across all revenue systems
• Collaborate with Marketing, Sales, and Customer Success to streamline processes and eliminate friction
• Develop and maintain dashboards and reports to track pipeline health, conversion rates, and revenue performance

Requirements:

• 3+ years of experience in Revenue Operations or Sales Operations
• Hands-on expertise with HubSpot (required), including workflow automation and reporting
• Strong understanding of CRM architecture, data models, and lifecycle stages
• Analytical mindset with the ability to translate data into actionable insights
• Excellent cross-functional communication skills
• Ability to manage multiple projects and prioritize effectively