Overview
Pack for Israel is looking for a part time Administrative Assistant + Customer Support Specialist.
Starts immediately through September 10th.
Main Responsibilities
Customer Support: Communication with English-speaking customers on multiple channels (email, chat), assisting them and resolving their issues
Logistics & coordination: Ongoing communication with partner schools in Israel and coordinating logistics and deliveries with our Hebrew-speaking warehouse staff
Administration: Website management including order processing & data entry
The position is 5-10 hours a week and requires availability both during the morning hours and in the evening (5-10pm). Work begins immediately through September 10. Position may expand to include more hours and responsibilities and to continue after the initial period.
Qualifications:
Native-level English + Working-level written & spoken Hebrew
Excellent interpersonal skills
Detail oriented & organized
Ability to work independently and part of a team
Trustworthy
Computer savvy with internet access
Familiarity with eCommerce platforms such as Shopify is a plus.
About Pack for Israel
Pack for Israel is a family-run online store that provides all your dorm needs for your program in Israel: Bedding, towels, toiletries, small appliances (220V), storage accessories & more. Orders are delivered directly to your Israel address, awaiting you on arrival. We coordinate delivery directly with the programs, when necessary.
Our service allows you to save valuable space and weight in your luggage and avoid the hassle and schlep of bringing these items from overseas. In addition, purchasing Israeli products ensures that your appliances will be compatible with the Israeli voltage system and that your linens will fit standard Israeli beds.
We pride ourselves on high quality goods and competitive, fair prices while offering our customers a seamless and hassle-free shopping experience. We provide full customer support via email and WhatsApp.