Overview

An established biotech company located in the Jerusalem Bio Park (JBP) is seeking to fill a full-time entry-level position in our Customer Service & Logistics department. This is an operational logistics-focused role, supporting order fulfillment and international customer coordination.

Responsibilities include:
• Processing customer orders through internal systems (Salesforce / Priority).
• Entering and updating data accurately in company databases.
• Preparing shipping documents and coordinating international shipments (FedEx, DHL, etc.).
• Packing and preparing orders for shipment.
• Tracking shipments and handling delivery-related inquiries.
• Responding to emails and telephone calls from overseas customers regarding order status and logistics matters.
• Supporting inventory updates and general operational tasks as needed.

Requirements:
• Native-level English speaker – mandatory.
• Excellent computer skills including Microsoft Word and Excel.
• High attention to detail and accuracy.
• Ability to multitask, work independently, and learn quickly.
• Knowledge of Salesforce and Priority software – advantage.
• Previous experience in logistics / fulfillment – advantage

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