Overview

Responsible for the day-to-day management of a non-profit organization (Amuta) that provides eyeglasses for people in need. The role includes customer service, community coordination, and office maintenance
The Role:

We are seeking a proactive, customer-facing professional to serve as the administrative heart of our Amuta. This role requires exceptional interpersonal skills, a service-oriented mindset, and the ability to manage sensitive information with total discretion.

Key Responsibilities:
Front-Line Communication: Act as the primary point of contact for customers, donors, and partners via in-person, phone, email, and WhatsApp.
Service Excellence: Ensure all interactions are handled with empathy, professionalism, and a high standard of service.
Daily Operations: Manage office systems, coordinate schedules, and maintain accurate data and reporting.
Execution: Take full ownership of tasks, ensuring they are completed accurately and on time.

Interpersonal Mastery:

Strong ability to interact effectively with diverse populations and stakeholders.
Proactive Approach: A self-starter who takes initiative and excels at problem-solving.
Reliability: Highly organized with a professional approach to confidential material.
Tech-Savvy: Proficient in Microsoft Office and digital communication tools.
Bilingual: Excellent verbal and written skills in both Hebrew and English.

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