Overview

We’re looking for a quota-carrying Account Manager to own revenue growth across an existing book of business. This role is responsible for renewals, expansion, and upsell, while ensuring customers achieve strong ROI and long-term success with PeerSpot. The account manager will be the one point of contact and have full ownership of the customer relationship.

This is a high-impact role for someone who thrives in a consultative sales environment, knows how to uncover opportunity, and is comfortable owning the full commercial relationship.

What You’ll Do

Own Revenue Within Your Book of Business

  • Carry a quota tied to renewals, upsells, and expansion
  • Own the full customer lifecycle and sales cycle for existing accounts—from onboarding through renewal and expansions.
  • Consistently meet or exceed quarterly and annual revenue targets

Drive Expansion & Upsell

  • Identify and execute expansion opportunities across products, services, and use cases
  • Multithread accounts to expand into new teams, business units, and decision-makers
  • Influence senior marketing and sales stakeholders with compelling, ROI-driven value propositions

Run Strategic, Consultative Sales Cycles

  • Diagnose customer challenges and position PeerSpot solutions as business-critical
  • Build and execute strategic account plans focused on growth and retention
  • Create, present, and negotiate proposals and contracts

Protect & Grow Renewals

  • Lead proactive renewal conversations and mitigate churn risk
  • Reinforce value throughout the customer lifecycle to secure long-term commitments

Partner Internally to Win

  • Work cross-functionally with Customer Success, Sales, and internal stakeholders to drive results
  • Ensure strong program delivery while maintaining commercial momentum

Stay Market & Customer Focused

  • Bring back voice-of-customer insights to inform product improvements and new offerings
  • Stay current on industry trends, competitive positioning, and customer needs
  • Represent PeerSpot in customer meetings, conferences, and industry events when needed.

Who You Are

  • 3+ years of experience in account management, sales, or customer success with a strong revenue focus
  • Comfortable leveraging AI and leveraging new technologies to scale the unscalable and create unique experiences for customers and prospects.
  • Proven ability to close renewals and upsells within an existing customer base
  • Comfortable carrying a quota and being measured on bookings and growth
  • Strong negotiation skills and confidence handling objections and complex deals
  • Able to articulate complex solutions in a clear, persuasive way
  • Strategic, competitive, and highly results-driven
  • Resilient and persistent, with a hunter mindset inside an existing book of business
  • Experience with CRM tools such as Salesforce

What Success Looks Like

  • Consistent achievement or overachievement of revenue targets
  • Strong renewal rates paired with meaningful account expansion
  • Deep, trusted relationships that translate into larger and longer-term deals
  • Customers that clearly understand—and invest more in—the value PeerSpot delivers
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