{"id":100040451,"date":"2026-10-22T17:31:24","date_gmt":"2026-10-22T17:31:24","guid":{"rendered":"https:\/\/www.nbn.org.il\/jobboard\/?post_type=job_listing&#038;p=100040451"},"modified":"2026-10-22T17:31:24","modified_gmt":"2026-10-22T17:31:24","slug":"strategic-account-manager","status":"publish","type":"job_listing","link":"https:\/\/www.nbn.org.il\/jobboard\/job\/strategic-account-manager\/","title":{"rendered":"Strategic Account Manager"},"content":{"rendered":"<pre>This is an NBN Connect post on behalf of another organization.\r\n\r\n<\/pre>\n<p class=\"x_MsoNormal\"><span lang=\"EN-US\" data-olk-copy-source=\"MessageBody\">The candidate will be responsible for developing and managing ongoing relationships, with a focus on improving internal and client-facing workflows. Additionally, the role involves managing a Billing Representatives team<\/span><span dir=\"RTL\" lang=\"HE\">.<\/span><\/p>\n<p class=\"x_MsoNormal\"><span lang=\"EN-US\">\u00a0<\/span><\/p>\n<p class=\"x_MsoNormal\"><b><u><span lang=\"EN-US\">Key responsibilities<\/span><\/u><\/b><\/p>\n<p class=\"x_MsoNormal\"><u><span lang=\"EN-US\">Client Account Management<\/span><\/u><\/p>\n<ul type=\"disc\">\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">In-depth understanding of the client&#8217;s computing systems and internal workflows<\/span><\/li>\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">Handling emerging issues and special client requests<\/span><\/li>\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">Managing and maintaining client relationships, including conducting monthly calls to ensure the company meets performance standards and client expectations, and gaining an understanding of the client&#8217;s operational structure.<\/span><\/li>\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">Preparing and analyzing company performance and activity reports<\/span><\/li>\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">Coordinating with the client&#8217;s IT and analytics teams to establish workflows<\/span><\/li>\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">Identifying opportunities to modify workflows with the client<\/span><\/li>\n<\/ul>\n<p class=\"x_MsoNormal\"><u><span lang=\"EN-US\">Team Management<\/span><\/u><\/p>\n<ul type=\"disc\">\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">Managing and mentoring a mostly remote Billings team<\/span><\/li>\n<\/ul>\n<ul type=\"disc\">\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">Guiding and handling complex cases and addressing day-to-day issues that arise during the team&#8217;s routine work<\/span><\/li>\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">Responsibility for managing a portfolio of accounts<\/span><\/li>\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">Training and leading the team to meet targets<\/span><\/li>\n<\/ul>\n<p class=\"x_MsoNormal\"><span lang=\"EN-US\">\u00a0<\/span><\/p>\n<p class=\"x_MsoNormal\"><b><u><span lang=\"EN-US\">Required Experience and Skills<\/span><\/u><\/b><b><u><span dir=\"RTL\" lang=\"HE\">:<\/span><\/u><\/b><b><u><span lang=\"EN-US\"><\/p>\n<p><\/span><\/u><\/b><\/p>\n<ul type=\"disc\">\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">BA\/BS, MBA \u2013 an advantage.<\/span><\/li>\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">Minimum of 4 years of experience in account management (experience dealing with US-based business entities \u2013 an advantage).<\/span><\/li>\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">Minimum of 4 years of team management experience in a customer service<\/span><span dir=\"RTL\" lang=\"HE\">\/<\/span><span lang=\"EN-US\">call center setting.<\/span><\/li>\n<li class=\"x_MsoNormal\"><span lang=\"EN-US\">English \u2013 mother-tongue level<\/span><\/li>\n<\/ul>\n","protected":false},"author":43,"featured_media":100037529,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_promoted":"","_job_location":"","_application":"resumes@nbn.org.il","_company_name":"NBN Recruitment Services","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[69,71],"job-categories":[23326],"job-types":[],"class_list":["post-100040451","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job_listing_region-center","job_listing_region-tel-aviv","job_listing_category-manager"],"_links":{"self":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-listings\/100040451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/users\/43"}],"wp:attachment":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/media?parent=100040451"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job_listing_region?post=100040451"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-categories?post=100040451"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-types?post=100040451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}