WE\u2019RE HIRING!
\nCustomer Service & Technical Support Specialist
\nJerusalem, Israel | Hybrid Position
\nCorporate Freight Savers (CFS) & ShipBoss are looking for a friendly, responsible, and tech-savvy individual to join our growing team!
\nWe\u2019re seeking someone with excellent communication skills, strong problem-solving abilities, and a passion for helping customers.<\/p>\n
What You\u2019ll Do<\/strong> What We\u2019re Looking For<\/strong> What We Offer<\/strong> Working Hours | Monday\u2013Thursday
\n\u2022 Assist US-based customers with shipping and logistics inquiries..
\n\u2022 Provide customer and technical support for the ShipBoss platform..
\n\u2022 Troubleshoot shipping, billing, and system-related issues..
\n\u2022 Communicate with customers via phone, email, and live chat..
\n\u2022 Work alongside our Israel and US support teams to ensure excellent customer service.<\/p>\n
\n\u2022 Excellent English, both spoken and written..
\n\u2022 Strong computer skills and technical aptitude..
\n\u2022 Friendly, patient, and professional communication..
\n\u2022 Excellent organizational and problem-solving skills..
\n\u2022 Dependable, proactive, and able to work independently..
\n\u2022 Previous experience in customer service, logistics, or technical support is a plus, but not required.<\/p>\n
\n\u2022 Hybrid work arrangement.
\n\u2022 Supportive international team.
\n\u2022 Full training provided.
\n\u2022 Opportunity for professional growth.
\n\u2022 Competitive compensation based on experience.<\/p>\n
\n\u2022 3:00 PM \u2013 8:00 PM: In our Jerusalem office.<\/strong>
\n\u2022 8:00 PM \u2013 12:00 AM: Flexible work-from-home availability for customer support as needed<\/strong>.
\nEvening support is typically light, with the flexibility to handle customer issues as they arise.<\/p>\n\r\nTell them you heard about the position from Nefesh B\u2019Nefesh.<\/span>\r\n\r\nPlease do not repost position.<\/pre>\n","protected":false},"author":43,"featured_media":0,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_promoted":"","_job_location":"","_application":"harry.h@shipboss.io","_company_name":"ShipBoss\/CFS","_company_website":"https:\/\/shipboss.io","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[44,8350],"job-categories":[87],"job-types":[20635,2,149],"class_list":["post-100040387","job_listing","type-job_listing","status-publish","hentry","job_listing_region-jerusalem","job_listing_region-jerusalem-area","job_listing_category-customer-service","job_listing_type-evening-hours","job_listing_type-full-time","job_listing_type-night-hours","job-type-evening-hours","job-type-full-time","job-type-night-hours"],"_links":{"self":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-listings\/100040387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/users\/43"}],"wp:attachment":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/media?parent=100040387"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job_listing_region?post=100040387"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-categories?post=100040387"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-types?post=100040387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}