{"id":100040308,"date":"2026-10-05T10:17:31","date_gmt":"2026-10-05T10:17:31","guid":{"rendered":"https:\/\/www.nbn.org.il\/jobboard\/?post_type=job_listing&#038;p=100040308"},"modified":"2026-10-05T17:09:36","modified_gmt":"2026-10-05T17:09:36","slug":"customer-success-manager-15","status":"publish","type":"job_listing","link":"https:\/\/www.nbn.org.il\/jobboard\/job\/customer-success-manager-15\/","title":{"rendered":"Customer Success Manager"},"content":{"rendered":"<p><strong>The role:<\/strong><br \/>\nYou&#8217;ll own a major account end to end after the sale closes, reporting to our Head of Product and working alongside our sales and CS teams. A separate team handles the technical deployment work; your job is to make sure it happens, gets used, delivers measurable value, and grows.<br \/>\nResponsibilities:<br \/>\nOwn the post-sales relationship with executive, operations and data stakeholders at each account.<br \/>\nDrive deployment to completion by coordinating our technical team and the customer&#8217;s IT\/OT and data teams.<br \/>\nBuild adoption across sites and user groups, and remove blockers early.<br \/>\nDefine, track and report value outcomes (data quality improvements, time saved, downstream AI and analytics enabled).<br \/>\nIdentify and develop expansion opportunities (more sites, assets and use cases).<br \/>\nRun regular business reviews and act as the customer&#8217;s advocate internally, feeding insights back to product.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>What we&#8217;re looking for:<\/strong><br \/>\nExperience in customer success, account management or technical account management for enterprise B2B software.<br \/>\nExperience managing large enterprise accounts.<br \/>\nStrong familiarity with cloud data platforms such as Snowflake and Databricks.<br \/>\nStrong familiarity with AI for industrial applications, IIoT or OT data.<br \/>\nProactive and comfortable owning the customer relationship.<\/p>\n<pre class=\"x_MsoNormal\" style=\"text-align: center;\"><span data-olk-copy-source=\"MessageBody\">Tell them you heard about the position from Nefesh B\u2019Nefesh.<\/span>\r\n\r\nPlease do not repost position.<\/pre>\n","protected":false},"author":43,"featured_media":0,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_promoted":"","_job_location":"","_application":"daniel@aperio.ai","_company_name":"Aperio.ai","_company_website":"https:\/\/aperio.ai\/","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[69,71],"job-categories":[107],"job-types":[23266,2],"class_list":["post-100040308","job_listing","type-job_listing","status-publish","hentry","job_listing_region-center","job_listing_region-tel-aviv","job_listing_category-hi-tech","job_listing_type-flexible-hours","job_listing_type-full-time","job-type-flexible-hours","job-type-full-time"],"_links":{"self":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-listings\/100040308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/users\/43"}],"wp:attachment":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/media?parent=100040308"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job_listing_region?post=100040308"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-categories?post=100040308"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-types?post=100040308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}