{"id":100037071,"date":"2025-12-02T07:21:40","date_gmt":"2025-12-02T07:21:40","guid":{"rendered":"https:\/\/www.nbn.org.il\/jobboard\/?post_type=job_listing&#038;p=100037071"},"modified":"2026-01-01T00:19:53","modified_gmt":"2026-01-01T00:19:53","slug":"customer-support-engineer-2","status":"expired","type":"job_listing","link":"https:\/\/www.nbn.org.il\/jobboard\/?post_type=job_listing&p=100037071","title":{"rendered":"Customer Support Engineer"},"content":{"rendered":"<pre style=\"text-align: center\" data-start=\"296\" data-end=\"312\">This is an NBN Connect post on behalf of another organization.<\/pre>\n<p>&nbsp;<\/p>\n<p>We&#8217;re looking for a Customer Support Engineer who has a passion for helping customers to join our support team and get the most out of our product.<\/p>\n<p>In this role, you\u2019ll be the point of contact for our customers, responsible for solving problems and ensuring they have the best experience with our product and our team.<\/p>\n<p>We&#8217;re looking for someone energetic, tech-savvy, who has high-level English and superb interpersonal skills.<\/p>\n<p><strong>** The position is full-time and requires the availability to work up to two evenings a week and 2 weekend shifts per month (Friday morning \/ Saturday Night).**<\/strong><\/p>\n<h2><strong><span class=\"careers-rte-h2\">As a Customer Support Engineer, you will:<\/span><\/strong><\/h2>\n<ul role=\"list\">\n<li>Be in charge of our customer happiness and deliver amazing service.<\/li>\n<li>Become a product expert who knows the ins and outs of what we have to offer by helping our customers maximize the value they receive from us.<\/li>\n<li>Proactively identify opportunities and optimization points to help our customers grow.<\/li>\n<li>Represent the customer voice internally in Product, Marketing, and Business Development discussions.<\/li>\n<\/ul>\n<h2><strong><span class=\"careers-rte-h2\">What you\u2019ll need:<\/span><\/strong><\/h2>\n<ul role=\"list\">\n<li>At least 1 year of experience in customer service-facing roles.<\/li>\n<li>High-level English, both written and verbal (native level or bilingual proficiency) &#8211; <strong>Must<\/strong>.<\/li>\n<li>Excellent communication skills and customer-oriented attitude &#8211;\u00a0<strong>Must.<\/strong><\/li>\n<li>Knowledge of web technologies such as HTML &amp; CSS &#8211; advantage.<\/li>\n<li>Strong troubleshooting capabilities.<\/li>\n<li>Ability to work in an agile, fast-paced, and dynamic environment.<\/li>\n<\/ul>\n","protected":false},"author":33,"featured_media":100027681,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_promoted":"","_job_location":"","_application":"resumes@nbn.org.il","_company_name":"NBN Recruitment Services","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[69,125],"job-categories":[87],"job-types":[2],"class_list":["post-100037071","job_listing","type-job_listing","status-expired","has-post-thumbnail","hentry","job_listing_region-center","job_listing_region-ramat-gan","job_listing_category-customer-service","job_listing_type-full-time","job-type-full-time"],"_links":{"self":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-listings\/100037071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/users\/33"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/media\/100027681"}],"wp:attachment":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/media?parent=100037071"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job_listing_region?post=100037071"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-categories?post=100037071"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-types?post=100037071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}