{"id":100036715,"date":"2026-01-20T06:13:05","date_gmt":"2026-01-20T06:13:05","guid":{"rendered":"https:\/\/www.nbn.org.il\/jobboard\/?post_type=job_listing&p=100036715"},"modified":"2026-04-02T00:19:39","modified_gmt":"2026-04-02T00:19:39","slug":"client-success-sales-support-specialist","status":"expired","type":"job_listing","link":"https:\/\/www.nbn.org.il\/jobboard\/?post_type=job_listing&p=100036715","title":{"rendered":"Client Success & Sales Support Specialist"},"content":{"rendered":"
This is an NBN Connect role on behalf of another organization.<\/pre>\n
About the Role<\/p>\n
We are seeking a proactive and organized Client Success & Sales Support Specialist to support our sales team and help provide a positive experience for both potential and onboarding clients. This role supports Sales Development Representatives (SDRs), engages with clients exploring pro-bono and paid services, and gathers feedback during the early stages of their interaction with us.<\/p>\n
Evening availability is required to align with U.S.-based client communication. This role is ideal for someone who enjoys communicating with people, staying organized, and taking responsibility for moving conversations forward.<\/p>\n
—<\/p>\n
Key Responsibilities<\/p>\n
Sales Team & SDR Support<\/p>\n
\u00b7 Assist SDRs with lead tracking, CRM updates, and follow-up coordination<\/p>\n
\u00b7 Prepare background notes and materials ahead of prospect calls<\/p>\n
\u00b7 Help schedule consultations and internal meetings<\/p>\n
\u00b7 Monitor lead status and flag opportunities for review<\/p>\n
Client Interaction & Service Support<\/p>\n
\u00b7 Communicate with potential clients interested in both paid and pro-bono services<\/p>\n
\u00b7 Assist clients through the onboarding process and help answer questions<\/p>\n
\u00b7 Serve as a liaison between clients and internal teams when needed<\/p>\n
\u00b7 Keep client records accurate and up to date<\/p>\n
Feedback Gathering & Insight Sharing<\/p>\n
\u00b7 Reach out to clients during early engagement and onboarding to gather informal feedback<\/p>\n
\u00b7 Document client impressions, expectations, and concerns<\/p>\n
\u00b7 Share relevant insights with the sales and operations teams to help refine the client experience<\/p>\n
—<\/p>\n
What We\u2019re Looking For<\/p>\n
\u00b7 Clear and professional communication skills in English<\/p>\n
\u00b7 Organized, responsible, and reliable<\/p>\n
\u00b7 Able to manage multiple tasks and maintain accurate records<\/p>\n
\u00b7 Comfortable speaking with clients and coordinating across teams<\/p>\n
\u00b7 Training will be provided<\/p>\n
—<\/p>\n
What We Offer<\/p>\n
\u00b7 A mission-driven team working on meaningful investigations<\/p>\n
\u00b7 Flexible evening schedule (minimum 4 hours\/day, 4\u20135 days a week)<\/p>\n
\u00b7 A supportive work environment with opportunities for growth<\/p>\n
\u00b7 Potential for advancement into Operations or Sales positions based on performance and interest<\/p>\n
\u00b7 A chance to make a real impact through both operational and client-facing work<\/p>\n","protected":false},"author":39,"featured_media":100027501,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_promoted":"","_job_location":"","_application":"resumes@nbn.org.il","_company_name":"NBN Recruitment","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[80],"job-categories":[87],"job-types":[20635,2,23252,3],"class_list":{"0":"post-100036715","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"has-post-thumbnail","5":"hentry","6":"job_listing_region-rehovot","7":"job_listing_category-customer-service","8":"job_listing_type-evening-hours","9":"job_listing_type-full-time","10":"job_listing_type-in-office-only","11":"job_listing_type-part-time","13":"job-type-evening-hours","14":"job-type-full-time","15":"job-type-in-office-only","16":"job-type-part-time"},"_links":{"self":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-listings\/100036715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/users\/39"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/media\/100027501"}],"wp:attachment":[{"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/media?parent=100036715"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job_listing_region?post=100036715"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-categories?post=100036715"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.nbn.org.il\/jobboard\/wp-json\/wp\/v2\/job-types?post=100036715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}