Replacing Lost Documents

Teudat Zehut

In order to issue a new Teudat Zehut you will need to visit your local branch of Misrad Hapnim (the Ministry of Interior). You must book an appointment at Misrad Hapnim for EACH person who needs a biometric Teudat Zehut.
CLICK HERE to schedule an appointment at your local Misrad Hapnim. If your branch is not listed, CLICK HERE and fill out the online request form. You must have an Israeli cell phone number to book the appointment, as they will SMS you with the appointment time.

What you need:

  1. Valid photo ID (Israeli passport, Teudat Oleh, military ID, or Israeli marriage certificate – a driver’s license is not considered sufficient)
  2. 115 NIS
  3. Declaration of a Lost Teudat Zehut (available at Misrad Hapnim)

What you get:

  1. Your Teudat Zehut will be couriered to the home address listed for you in the Misrad Hapnim files 7-10 business days after you applied for it.
  2. If you are unable to provide sufficient proof of identity, you will not receive your Teudat Zehut on the spot and instead Misrad Hapnim will check their records and then mail your new Teudat Zehut to your home address.

Important Note: If you need to replace a lost Sefach (addendum) and you have the physical Teudat Zehut with you, you can visit your local branch of Misrad Hapnim and issue a new Sefach free of charge. You will need to fill out a Teudat Zehut/Sefach Request Form as well as a Declaration of a Lost Teudat Zehut/Sefach.

Teudat Oleh

In order to issue a lost Teudat Oleh, you must first sign a declaration in front of a court clerk attesting to the fact that you lost the Teudat Oleh. On the form you will need to indicate any benefits which you may have used such as customs benefits or tax reductions. There is a 47 NIS processing fee for the court declaration. For a list of court locations (in Hebrew), see the following link.

What you need:

  1. Declaration signed by the court clerk
  2. Valid photo ID (Teudat Zehut, passport, etc.)
  3. One passport photo for each spouse

What you get:

  1. Your new Teudat Oleh will be issued

Israeli Passport

In order to request a new passport you will need to visit your local branch of Misrad Hapnim. You must book an appointment at Misrad Hapnim for EACH person who needs a biometric passport.
CLICK HERE to schedule an appointment at your local Misrad Hapnim. If your branch is not listed, CLICK HERE and fill out the online request form. You must have an Israeli cell phone number to book the appointment, as they will SMS you with the appointment time.

What you need:

  1. Teudat Zehut
  2. Declaration of a Lost Israeli Passport
  3. 550 NIS (for a lost passport for someone 18 or older) or 280 NIS (for a lost Teudat Maavar for all ages or child under 18)

Note: It is cheaper to purchase a new passport for someone below the age of 18 online.

What you get:

  1. Your new Israeli passport will be mailed to you, usually within 7 business days
  2. In certain cases Misrad Hapnim reserves the right to issue a Teudat Maavar (temporary passport) in lieu of a replacement Israeli passport

Please note: If your Passport/Teudat Maavar was stolen, you may request an exemption on the fee. The request must include a police report on the stolen Passport/Teudat Maavar.

Driver’s License

There are three ways in which you can apply for a replacement driver’s license:

  1. Visit your local branch of Misrad Harishui. You can pursue this option if you don’t have any limitations on the license and provided that your license has not been suspended or revoked.
    1. What you need:
      • Valid photo ID (Teudat Zehut, Israeli passport, etc.)
      • 29 NIS
    2. What you get:
      • You will receive a temporary license/payment slip which you can pay at the bank or at your local post office.
  2. You may call Misrad Harishui’s automated phone system by dialing *5678 or 1-222-5678.
  3. You may apply for the new license and pay via the payment site on www.gov.il.

Please note: If you opt to apply by phone or online, your temporary license will be sent to you by mail. This process is not recommended if you need the new license urgently. The temporary license is valid for several months. Your permanent driver’s license will be mailed to your home address.

Bank Form

If you lose the “Note of Future Bank Account” which you received with your Teudat Oleh at the airport, there is no need to replace it.  Instead, when you open your bank account, make sure to ask for an opening statement which lists your personal details and account number. Present the opening statement to your local branch of Misrad Haklita in order to arrange your Sal Klita payments.

Kupat Cholim Registration Form

Note: If you do not register at the post office within 90 days of your Aliyah, you will need to visit your local branch of Bituach Leumi in order to register for health coverage.

Foreign Passport

Contact the Embassy or Consulate of your country of origin to inquire about replacing a lost passport.

United States: For more information see http://jerusalem.usconsulate.gov/lost-or-stolen-passports.html

Embassy of the United States
71 HaYarkon Street
Tel Aviv
Phone: 03–519–7475
Email: AMCTelAviv@state.gov

The American Citizen Services unit can answer telephone inquiries only during the hours of 10:00 am to 12:00 pm and from 2:00 pm to 3:00 pm, Monday through Thursday.For after hours emergencies, please call 03-519-7551

Consulate-General of the United States
Consular Section
14 David Flusser
Jerusalem 93392
Email: JerusalemACS@state.gov
Telephone: 02-622-7221 or 02-622-7207
*For emergencies outside of normal business hours ONLY (outside of Monday-Friday, 8:00AM to 4:30PM and holidays) you can contact the Consulate General at 02-622-7250.

Canada

Embassy of Canada
3/5 Nirim Street
Tel Aviv
Phone: 03-636-3300
Email: taviv.consular@international.gc.ca

United Kingdom

British Embassy
Migdalor Building, 6th Floor
1 Ben Yehuda Street
Tel Aviv
Phone: 03-510-0166
Email: bricontv@netvision.net.il

British Consulate-General
19 Nashashibi Street
Jerusalem
Phone: 02-541-4100
Email: britain.jerusalem@fco.gov.uk