Your Name

05x-xxx-xxxx, YourName@gmail.com

 

PROFESSIONAL SUMMARY

Educational materials developer with teaching background. Experience in curriculum development, teacher training, standardized testing, and digital learning platforms. Excellent research, writing, and editing skills. LANGUAGES: English- mother tongue, Hebrew- proficient

WORK   EXPERIENCE      

Pedagogical Writer and Editor, David Chapters, Ra’anana                                                             2018 –  Present

  • Write and edit digital ESL (English as a Second Language) course materials for adult learners in the United States, including:
    • Intermediate-level course materials (aligned with College and Career Readiness)
    • CASAS (Comprehensive Adult Student Assessment System) practice tests

Board    Member, Pedagogical Coordinator & English Teacher, Schoolplace, Tel Aviv        2016 – Present

Non-profit school for adults from refugee and asylum seeker community in Israel

  • Served on Pedagogical Committee for three semesters
  • Researched and implemented curriculum standards, teaching methodologies, assessment practices, and literacy training programs
  • Adapted textbook materials to suit needs of students
  • Led professional development seminars for staff
  • Coordinated 5 advanced level courses (English language and GED test preparation)
  • Taught academic English for three semesters

Admissions Coordinator, The School University, Herzliya                                                             2017 –  2018

  • Recruited students through job and education fairs, organized campus visits and email campaigns
  • Guided applicants through admissions process for undergraduate and graduate degree programs

Pedagogical Content Writer, Center for Education Software, Tel Aviv                                      2016 – 2018

  • Developed materials for fifth grade English curriculum in Israel, including listening and reading comprehension passages for countrywide standardized exam (Meitzav)

English Teacher, Alon High School, Tel Aviv                                                                                         2016 – 2017

  • Taught 7th, 9th,10th English as a foreign language at technology-based public high school
  • Planned and delivered lessons using digital learning platform

EDUCATION      

M.A. Teaching English to Speakers of Other Languages (TESOL), Tel Aviv University, 2017

Grade   Point     Average: 94/100, Magna Cum Laude

B.A. Psychology, Cornell University, New York, 2014

Grade   Point Average: 97.6/100, Phi Beta Kappa

First name Last name

05x-xxx-xxxx| yourname@gmail.com

Tel Aviv

SUMMARY

Experienced Client Manager with strong client relations skills. Motivated to maximize business opportunities, establish strong partnerships and client relations, and drive business priorities.

Tech Skills:

Proficient in: Excel/ Microsoft Office| Salesforce| Zendesk| Tableau| Backoffice | Basic SQL | Campaigns| SaaS CERTIFICATIONS: Financial Coach- Dave Ramsey Certified

Languages: English- mother tongue, Hebrew- high proficiency

RELEVANT PROFESSIONAL EXPERIENCE

EFT – WORLD’S LARGEST SOCIAL INVESTMENT PLATFORM Promoted over 3+ years          2017 – Current

INVESTMENT PROGRAM MANAGER- AUM GROWTH TEAM, 2018 – Current

  • Increased EFT’s “Popular Investor Program” clientele by over 100% within 2 years through client strategy and relations
  • Managed relationships with 1000+ global clients/partners as their first point of contact
  • Responsible for growing AUM of clients by $90 million through development and execution of strategic account plans
  • Cross company position: Worked closely with multiple departments: Product, R&D, Marketing, Customer Service, SEM
  • Successfully managed acquisition and retention campaigns to grow the Program- initiated and executed in a timely manner: Webinars, videos, blog posts, mass email, and social media campaigns
  • Created weekly/monthly reports to measure success and KPI’s
  • Successfully recruited 12 new employees for internal positions, minimizing recruitment costs

CUSTOMER SUCCESS, 2017 – 2018

  • Provided clients with a high level of customer service, delivering prompt and open communication
  • Consistently handled the highest number of cases each day containing inquiries from customers including technical queries, verification issues, various inquiries about the platform, market, etc.
  • Solely responsible for handling premium clients queries with equity of $100k +
  • Trained and oversaw new employees
  • Managed front-end operations to ensure professional, effective, and mutually beneficial business relationships

 

ADDITIONAL EXPERIENCE

ENGLISH SCHOOL PRIVATE ENGLISH TUTOR                                                                                         2011 – 2014

  • Provided private English lessons for +100 children ages 3-16 from diverse backgrounds
  • Identified and modified resources to meet student’s needs and integrated worksheets to consolidate concepts
  • Prepared personalized lessons for each individual student based on their learning capacity
  • Utilized excellent verbal, written, and interpersonal communication; leading students to maximize their English potential

 

EDUCATION 

IDC HERZLIYA BA – BUSINESS ADMINISTRATION. Specialization- Marketing                         2014

Volunteered in IDC’s Marketing Department to recruit participants, plan student activities, and promote events

MILITARY SERVICE 

BASIC TRAINING COMMANDER, MICHVE ALON TRAINING BASE                                                2014 – 2016

  • Completed “Magal” Commanders Course for 6 months of service of intensive training; learned Hebrew in basic training
  • Responsible for developing and implementing basic training to teams of 10 soldiers for 3 months at a time
  • Instructed basic training classes – shooting, responsibility, discipline, loyalty, etc
  • Received ‘Excellent Soldier Award’ in 2015

Your Name
05x-xxx-xxxx
yourname@gmail.com, [linkedin profile link]

PROFILE: Talented technology consultant and network administrator with progressively advanced IT experience. Expertise includes: Novell Netware servers, proficiency in C, C++, HTML, VB, Java and Microsoft Office products. Reputation for dedicated teamwork, high-energy work ethic, effective working with non-technical personnel.

LANGUAGES: Native English and near-fluent Hebrew

TECH EXPERTISE:
Operating Systems: Windows 9x/NT/2000/XP, Novell NetWare 4.x/5.x, RedHat Linux ,7SCO UnixWare, 7 DOS/Windows 3.x

Information Technology: Development Languages and Platforms (Java, .Net, Websphere, Weblogic, Visual Studio), Databases (Oracle, MS-SQL),

Software Packages: Microsoft Office Suite, Lotus SmartSuite, Corel WordPerfect, Act! & Goldmine, QuickBooks

Imaging Software: QuarkXpress, Photoshop, DreamWeaver, DavkaWriter

Network Specific: BackUp Exec & ArcServe, HP ProCurve Switches, Directory Tree Design, Server optimization

WORK EXPERIENCE:
President
, Computer Company, Chicago, IL                                                                  2012 – 2019

  • Founded computer/network consulting business specializing in the needs of small and medium-sized businesses, with an exceptional focus on translating techno-jargon for non-“techies” serving over 70 customers of various size and needs
  • Designed, installed and maintained Novell and Microsoft networks and high-speed networked Internet access points
  • Developed detailed documentation and trained computer operators and administrators
  • Managed a team of sub-contractors in the field

Communications, Inc., Chicago, IL                                                                              2002 – 2011

Promoted through various positions up to Network Admin over almost 10 years with the company

Network Administrator, 2007 – 2011

  • Directed expansion of five-node network to 60 PCs, 3 Servers
  • Responsible for training, application support, wiring, server maintenance and infrastructure recommendation and acquisition
  • Global and local management of all backend systems, networks, servers and VOIP asterisk system

Commercial Graphic Designer, 2005 – 2006
Using Adobe Photoshop and Illustrator, developed advertisements for print media, brochures and other literature to enhance company presence in cellular market and boost sales.

Assistant to the President, 2002 – 2004

  • Reviewed systems in-place, advised and administered their modernization
  • Promoted to Network Administrator, and received five pay-raises in three years for performance and dedication

EDUCATION:
B.A. (English Literature), Michigan State University, East Lansing, MI

Professional Certifications:

US Connect, 7 Novell CNE courses, Chicago, IL