Switching Kupot Cholim (health plans)

You may find that you are unsatisfied with your kupat cholim or you may feel that you can be better serviced by another. You may switch to a new kupat cholim at any time, provided that you have been a member of your current kupat cholim for at least one year.
In order to switch to a different kupat cholim, follow the steps below:

1. Go to any post office branch with your Teudat Zehut and complete a transfer form. You will be required to pay a nominal fee (currently 13.80 NIS).
2. Take the transfer form to the administrative offices of the new kupat cholim. Your registration will only go into effect based on the dates listed in the chart below.  Once the registration goes into effect you will receive a new magnetic card and will have the opportunity to join the supplementary and long-term insurance plans.
3. At the administrative offices of the old kupat cholim, you should request that they transfer your medical information to your new kupat cholim.
4. You may cancel your application to switch kupot cholim at the post office by the last date for applications. In doing so, you lose your right to switch kupat cholim during the next year. You are eligible to switch again after 12 months.

Please note that switching your kupat cholim is not an immediate process. There is a waiting period before the transfer takes effect – please see the chart below. During the waiting period, your old kupat cholim is required to provide you with the services you need.